Owner Ken Spratford stands behind all work that Westside Mercedes does for you and follows the Customer Bill of Rights. 

Customer Bill of Rights

1. Highest quality manufacturer recommended or OEM auto parts

2. Immediate response time for customer auto repairs

3. Minimum of one year warranty on all service & repairs

4. Record of all customers vehicle maintenance information in a secure file

5. Competitive pricing on all repairs

6. Professional, knowledgeable, educated, and pleasant staff

7. Meticulous to detail on all service & auto repairs

8. Free rental car for long-term auto repair work

9. Complimentary oil change for each customer referral

10. A commitment to excellence