WHO WE ARE
Westside Mercedes is owned and operated by Ken Spratford, an east coast car enthusiast with over 40 years of automotive experience. The independent auto repair shop has serviced Santa Monica from its original location on Wilshire Blvd since 1995. After expansion Westside Mercedes is now conveniently located at 11811 Santa Monica Blvd serving European car owners throughout the westside of LA.
Our new location is fully equipped with the latest diagnostic tools for your luxury car. We take pride in our work and our team is committed to quality auto service for your luxury vehicle. We understand that your car is not only a major asset, but also a major investment.
CUSTOMER BILL OF RIGHTS
- Highest quality manufacturer recommended or OEM auto parts
- Immediate response time for customer auto repairs
- Minimum of one year warranty on all service & repairs
- Record of all customers vehicle maintenance information in a secure file
- Competitive pricing on all repairs
- Professional, knowledgeable, educated, and pleasant staff
- Meticulous to detail on all service & auto repairs
- Free rental car for long-term auto repair work
- Complimentary oil change for each customer referral
- A commitment to excellence
COMMITTED TO EXCELLENCE
Westside Mercedes is committed to excellence in mechanical service, vehicle maintenance and customer service with all our customers. We take the time other Los Angeles auto repair shops don’t to accurately diagnose and repair your vehicle. Our highly trained team of mechanical experts will treat your vehicle as if it was their own.